Quality, Care & Use.
Correct and, above all, safe handling, as well as careful maintenance, play a key role in extending the lifespan of our high-quality umbrellas. By using your products for many years, you are also making a valuable contribution to environmental protection. If you have any questions, please do not hesitate to contact us by email or telephone.
To help you get the most out of our umbrellas, we have provided the user guide and safety instructions for download here.
QUALITY
Our Knirps products are made exclusively from high-quality components, as we are committed to ensuring they have an exceptionally long lifespan in order to counteract the prevailing throwaway culture around the world.
Every model is tested in a wind tunnel for stability and performance and is continuously optimised through ongoing development processes. We underline the high quality of our products with a five-year warranty on the entire Knirps range.
High-quality products
Our entire range is subject to rigorous quality tests, which are carried out both in-house and by external testing institutes. One of the most impressive testing procedures is the wind tunnel test. Here, all components are tested to their maximum load. Depending on the model, wind speeds of up to 170 km/h are reached in the wind tunnel for umbrellas, and up to 80 km/h for parasols. Furthermore, material and functional tests are carried out on all items to ensure that the products easily meet our quality standards.
As an amfori BSCI member, our products are manufactured in collaboration with our long-standing partners, in compliance with the highest quality standards and fair working conditions. Sustainable and recycled materials are gradually replacing conventional fabrics, without compromising on quality. At Knirps, we aim to stay one step ahead in the future and are constantly working to reduce our use of raw materials and our carbon footprint.
Repair and spare parts service
Every year, around one billion umbrellas are discarded due to poor quality. Our reliable products and in-house repair shop help combat this trend. Our specialists can expertly repair Knirps products, even beyond their warranty period.
Many parasols also end up in the trash due to minor issues that are usually easy to fix. Our experienced in-house specialists restore your favorite products to their original condition. If an irreparable defect occurs during the warranty period, we will replace the item free of charge.
But that’s not all. In addition to our comprehensive repair service, we place great emphasis on sustainable materials and product innovation. You can find out more about this in the Sustainability section.
THE RIGHT CARE
Your Knirps umbrella or parasol naturally needs the right care so that it can always show its best side even after the warranty period. For this, removing dirt correctly and the right impregnation are important criteria. In the case of parasols, proper winter storage is also essential.
1. Remove dirt
Dirt can be easily removed from both umbrellas and parasols with the help of a soft sponge and lukewarm water. Afterwards, keep the umbrella open to allow it to dry.
2. Impregnation
Our fabrics have been made water- and dirt-repellent. This impregnation may weaken over time, so that the umbrella fabric can become water-permeable, mainly in the folded areas. In this case, you can renew our products with an impregnating spray for outdoor textiles (polyester). The canopy must be opened for this purpose. The impregnating spray may be sprayed over a large area while keeping the permitted distance (depending on the manufacturer of the spray). Wipe off excess material with a cloth to prevent staining. After drying, the umbrella can be folded up and stowed away again.
3. Proper storage
The parasol should be kept as dry as possible during the cold months, for example, by storing in your garage or basement. We also recommend protecting the canopy from dust and dirt with a protective cover during storage.
After each use, leave the umbrella open until dry, and then store it in its protective cover again to protect the canopy.
OPERATING INSTRUCTIONS
Knirps offers a wide range of high-quality products, so you’re sure to find the perfect one for every age, occasion and taste. From lightweight school umbrellas and sustainable models to designer editions and elegant classic folding umbrellas, there’s something to suit everyone.
With our wide range of high-quality Knirps products, there’s something for everyone. Whether you’re looking for a stylish, sustainable pocket umbrella or a classic, elegant folding umbrella, we have the right product for every age group.
Our umbrellas feature three different opening mechanisms: Manual, Auto and Duomatic, which are explained in detail below.
Manual:
Opening manually by hand
Our first and original Knirps opening mechanism is called Manual. As the name suggests, this umbrella is opened and closed by hand. Press the button on the slider, push up the canopy without using force, and pull it back down again to close.
Automatic:
Automatic opening
Umbrellas with an automatic opening mechanism have a release button on the handle. This is usually positioned on the stick itself. With a few pocket umbrella models it is integrated directly in the handle, and marked with an arrow. As soon as the button is pressed, the canopy opens automatically. The canopy closes by simply pulling it down on the slider.
Duomatic:
Automatic open-close
On our Duomatic umbrellas, the release button is marked with a double arrow and is part of the handle. The release button opens the canopy and allows it to close again automatically at the push of a button.
DISPOSAL INSTRUCTIONS
Our goal is to extend the lifespan of your umbrellas and contribute to sustainability. Did you know that our umbrellas can be repaired? A repair not only conserves valuable resources but also reduces waste, allowing you to enjoy your umbrella for longer. Simply take advantage of our in-house repair service — we are here to assist you.
If a repair is not possible, we kindly ask you to dispose of the umbrella properly. Whenever possible, bring it to a recycling center. Otherwise, dispose of it in the residual waste or in the category for non-combustible waste, according to local disposal regulations. Together, we can all contribute to a more mindful use of resources.
Any questions?
Do you have further questions about the correct use, quality or care of our products?
Feel free to contact us at any time and we will be happy to help you.